Customer Service
Delivery
Handmade items are mailed within 5-7 days using first class USPS shipping. Once items have been mailed, we cannot be held responsible for time of actual delivery.
Customizations
Please contact me with any custom orders or color preferences. Click here to Contact me
Refunds and returns
It is my hope that you love your jewelry, as customer satisfaction is our number one priority. If you are not happy with your item, please contact us within 14 days of your purchase for a full refund. The customer is responsible for return shipping, and item must be returned in original, unused condition as it was received. Custom orders and sale items cannot be returned. No exchanges at this time.
In the event that an item is damaged upon receipt, we will replace the item and pay for the return shipping of the damaged jewelry.
Secure payment
You can shop at amyrdesigns.com with confidence. We have partnered with Stripe.com, a leading payment gateway, to accept credit cards and electronic check payments safely and securely for our customers.
The Stripe.com Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments to see how it works.
Stripe adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).