FAQ
All products are made with high quality crystals and beads with either sterling
silver or other metal components. All items have the materials listed in the
descriptions.
Due to the fact that all items are handmade and made to order, we are unable to
allow for any cancellations once your order is placed. However, once you receive
your order, you can visit the returns and refunds page to make a return. Sale
items and customized products cannot be returned.
Please avoid excessive contact with oils, perfumes, lotions and water, which will
gradually diminish the sparkle of the crystals and quality of the metals. For
sterling silver pieces, which tarnish, use silver jewelry cleaner on a soft cloth, and
gently rub the silver several times. Afterwards, rinse the silver in warm water
and completely dry.
After you place an order, you will receive an automatic confirmation email. As
soon as your order ships, you will receive an email with the tracking number and
delivery status.
Yes, please contact me if you would like to use specific colors for the crystals or a
customized piece.